The fall is a huge time for moving, especially in big cities. And once you go through the struggle of finding your perfect apartment or home, you need to get the perfect moving company to make sure everything you own arrives safe and sound. But not all moving companies are created equal, and when you’re trusting someone to transport things like furniture, mirrors, and more…they better be the best!
We partnered with Ross Sapir, CEO of Roadway Moving, NYC’s #1 moving company according to Yelp and Angie’s List, to share his best moving advice from years of first-hand experience, as well as our own experiences.
CAN THEY PROVIDE A REFERRAL?
If a company is willing and happy to connect potential customers with previous clients to hear about their experiences working with them, you can get the real story on how their company stacks up. Companies like Roadway Moving of course also come with recommendations from review sites including Yelp and Angie’s List, but if reading online reviews aren’t enough, always go the extra mile and ask for their list.
DO THEY HAVE AN INSURANCE POLICY?
It is important to ask your movers about their insurance policy, as many companies’ policies vary and have restrictions. Roadway Moving, for example is a fully licensed, bonded, and insured NYC moving company. This is especially with long distance moves, and you’ll want to look at several company insurance options to make sure your possessions are covered from start to finish.
IS BACKGROUND INFORMATION ON ON THE MOVERS PROVIDED?
If needed, background information should be able to be shared on all movers you’ll have coming into your home. Additionally, look to see if the company is certified by the American Moving and Storage Association (AMSA), and is accredited by the Better Business Bureau.
WHAT IS THE PRICING QUOTE?
Every move is different, but quotes are often based on the number of hours needed, the volume of items being relocated, as well as how many movers will be needed. However, sometimes companies are able to offer a flat rate price. Also be sure to ask if there are any price surges on popular move dates.
WHAT KIND OF REVIEWS ARE AVAILABLE ONLINE?
Customer testimonials are a true testament to a company and the work they’ve done. Definitely check sites like Angie’s List and Yelp for customer reviews. You are able to see exactly how the customer was treated and if they were happy with the services.
SHOULD YOU TRUST JUST ANYONE TO DO YOUR MOVE?
That is a BIG no. Customers need a trustable source who is going to keep items safe and ease the whole process. Some companies offer extra services like the ability to store your things overnight, extended hours on peak moving days, or even (like Roadway) custom wood crating for those fragile items like fine art, antiques, marble, and glass.
DOES THE COMPANY OFFER ANY OTHER SERVICES?
You want a company that goes above and beyond, helping in more ways than you could’ve thought. In addition to full-packing and setup, you should find a company that offers things like unpacking, setting you up with the cable company, cleaning services and carpentry services if any of your furniture needs a tune up.